Originally Posted by foxtrot

Booking was actually NOT thru Expedia. It was done in person on check-in by filling in one of those standard third party authorization forms. So, you are right -- all was fine at that time for the entire stay. The form was completed, all details taken, keys provided etc. ect. first time any issue was raised was with the food. I previously ordered a drink per usual it was fine. So, with the quesadilla I suggested coming down afterwards or in the morning but they insisted. However, in the morning they claimed there was an issue with the 'information" nn the card. naturally I asked them to clarify what the error was and contatced the 3rd party who had filled it in and asked them to contact the hotel directly and see it was fine. they did do and reminded the hotel that the card had been provided for payment of the stay. But the hotel kept calling me, even sending up somebody -- not from accounting if this was a genuine CC issue -- but a "loss prevention" person banging on the door. So, there was no issue on check -in , the standard form had been filled in and yet I was been dirupted constantly and unecessarily as these forms are self-explanatory. I then decided to cut short the stay as they did not see anything unusual with thi smode of behaviour. And asked to check out that day instead of stay there as planned, they "magically" had already charged the card. Seems more like a case of badgering a customer unecessarily -- or a lack of customer service in the extreme. Hope this clarifies the sequence of events and reason for concern here.