That third party form really is a ridiculous system in certain cases.

I was trying to have a bottle of champagne sent up to a friend's room who was on vacation. Marriott Curacao INSISTED that I fill out the form, print it, sign it, re-scan it, and e-mail it back (or else fax...but honestly, like I've got a fax machine...what is this 1983?). All this for a $100 bottle of wine. I get why they want to be careful with something expensive like a multi-night hotel stay with incidentals, but they are, in fact, quite fastidious when it comes to these forms having every "i" dotted and "t" crossed.

There must be a better way for "small" third party purchases - say under $500 - maybe online?

But I digress. From my experience dealing with the staff in Curacao (4 or 5 calls over 2 days), they get very caught up in these forms being perfect. I can understand that if something wasn't 100% perfect how they might have acted this way - not in the sense that I think it's RIGHT, but I understand in that it seems that it isn't a completely unusual reaction from Marriott hotels. For all we know they get a LOT of training about several horror stories where the hotel ended up short thousands and thousands of dollars because they didn't properly verify a third party payer.