Originally Posted by
foxtrot
those standard third party authorization forms.
Originally Posted by
foxtrot
However, in the morning they claimed there was an issue with the 'information" nn the card.
Originally Posted by
foxtrot
a "loss prevention" person banging on the door.
Originally Posted by
foxtrot
they "magically" had already charged the card.
Having filled out literally thousands of these forms for my employees over the years, I can venture the following guess:
1.) CC Auth sent to hotel.
2.) Hotel receives and notes it is missing the (generally) required copy of photo ID and credit card.
3.) Hotel contacts 3rd party.
4.) 3rd party promises to send.
5.) Guest shows up. Hotel checks in guest anyway.
6.) 3rd party ignores hotel.
7.) Hotel freaks out.
...and I say that because I've sent the form only when unable to send photo ID and credit card image and then subsequently forgotten to send the promised addon. Some hotels are mega strict about this. Another scenario would be the hotel didn't (as so many do) notice the 3rd party checked the "Room and all incidentals" box and felt the guest wasn't authorized to charge anything to the room without a separate form of payment for incidentals. I don't know why so many hotels overlook a box on their own form.