Originally Posted by
RBradATL
Isn't the Upgrade List that appears on the PDA COol the Battlefield upgrade list? Since I told the agent that was what I was looking at and she said I was on that list.
In that the list you are looking at is not something the reservations agents deal with or manage I wouldn't fault them too much for not understanding what you were asking. You asked about a list and they checked the only one they can see. They saw you on it.
Certainly not perfect, but I wouldn't suggest that they are trying to mislead anyone.