FlyerTalk Forums - View Single Post - Problems with CO EU list when first flight is UA.

Mar 21, 2011 | 2:27 pm

#5

RBradATL

Join Date: Apr 2005

Location: ATL

Programs: OnePass Platinum/MM, United PrEx, AirTran Elite, Delta Plat, Hilton Diamond, Radisson Gold. Hertz 5*

Posts: 39

So the agent passed on misinformation

Quote:

Originally Posted by sbm12

Doesn't matter. What matters is that you must check in with CO to be added to the waitlist for battlefield upgrades. Checking in with UA (or any other airline) on an interline ticket doesn't trigger the event needed on the CO side of things to get added.

And resolving that is something that the airport agents handle, not the phone folks.

All the phone folks see is if you are in the EUA "queue" and you almost certainly were.

When she said that I was on the upgrade list when I was not...