IŽd agree that one carry-on bag/rollaboard and 1 personal item (as in a laptop bag only containing the laptop) would be reasonable.
IŽm also fine with enforcing the size restrictions of the carry-on baggage, but the 8kg limit is ridiculous, especially if the laptop doesnŽt count as a "personal item".
What really bugs me is:
- that LH doesnŽt offer priority boarding on intra-European flights and thus C pax and status pax have to fear to not find any space for their carry-on
- that these third-party "service agents" enforcing the limits are likely to be a real pain