Originally Posted by RBradATL

Had a strange experience yesterday with the following itinerary:

PSP-LAX - UA (regional - no F class)
LAX-IAH - CO (mainline)
IAH-ATL - CO (regional - no F class)

Could not check in on line at UA with message that I need to see gate agent. Called UA and was told that there was no problem with my itinerary and the the Airport had put a hold on ALL web check-ins for that flight. Of course this was misinformation - several of the folks on my flight had used the web check in.

Checked in at airport and rec'd boarding passes for all three legs, but then checked PDA UG list and I wasn't on it (CO Plat). Called elite line and they said they've had problems with the visible list when the first flight was UA. She assured me that I was on the list. I asked her what position I was and she said the list appeared the same to her as it did to me so she didn't know what position I was.

"Well, how do you know I'm on the list?", I asked. "We've been having this problem for a while and I just know."

Hmm... Well needless to say I didn't get upgraded (not that I would have necessarily as there were only two available seats at the time I checked in), but just curious if anyone else has had this happen...

thanks