I really like this property in Phoenix but on the otherhand I would prefer a clear policy on phone useage at all *W properties. Some properties offer free local calls, others will kill you with far more than nickles and dimes.

For example, do not even pick up the phone at the W in Brentwood CA where the min call is over $12+ taxes for the first minute.

We all know what the area codes are like in LA, and you could run up a huge bill there simply making 5 or 6 calls around the city. I will never stay there again unless I have a cell phone or until they change their phone policy! I would be curious what the current policy is at the Century Plaza or Bonaventure, or other LA area properties.