Originally Posted by
travelkid
On my own behalf, and clients I have won far more difficult battles than this.
Well, if you have so many experiences I really wonder where your interpretation comes from. Just have a look at the laws, rules and T&Cs (8.7)
Originally Posted by
travelkid
LH claimed it was too heavy, which is not proven, and is disputed.
The opposite is not proven as well!
Originally Posted by
travelkid
In any case OP expressly explained his carry ono contained laptop (s), camera(s) etc, but was not given the option to repack/redistribute/rearrange.
He always had the option! Technically (law wise), he should have known the rules of the contract.
Originally Posted by
travelkid
I’m not even taking into consideration the attitude and (missing) customer service.
Sorry, but in no means interesting for interpreting laws or rules!
Since the OP had the option to check the hand luggage in, he was not denied boarding. The OP had an option, thats basically it.
I am not talking about customer service, how the situation could be handled in a better/nicer way. But if you want to claim anything, you only can stick to the rules, laws and T&Cs. There is no IDB because the OP was allowed on the aircraft, but the OP choosed not board because his hand luggage was too valuable for him.