Originally Posted by
yorkboy24
This is what the intro to 'About A-club' says:
Earn A|Club points the fast way You earn A|Club points at more than 2300 hotels. Points never expire!
So there we go, it says points never expire. It seems they do in the case of the person above!
Although I already knew the 12 month rule I have to say the "points never expire" advert is very misleading.
If I were the OP I would take a screen shot of that and use it to get your points back.