Originally Posted by PHLFlyerDL

My complain had nothing to do with not getting a J seat but how rude the agent was, the fact she would only place me on stand by (their were coach seats available as she later admitted), overrode her managers decision (that I feel is why we have managers is to resolve issues) and that even when her manager approved the seat she decided to call the gate agent and start the discussion all over again. I feel their was many different ways this could have been handled without me being in the middle and the first way would be to be polite and as USAir was doing try to get me to my destination and not on stand by.