FlyerTalk Forums - View Single Post - Worst Service Ever at AC YYZ and Help?
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Old Mar 18, 2011 | 2:11 pm
  #9  
j_the_p
 
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
Originally Posted by payam81
Frankly it's good to see the rules being enforced. Makes for a more transparent system.
Fair enough, but rules broken by US are no reason for AC to treat a passenger like cr@p. One airline's staff pissed off another's. How is that the passenger's fault?

Assuming the OP's story is accurate, then the AC rep should have politely explained the situation and should have tried to be accommodating, not with a J seat, but also not with a GTE boarding pass.
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