My complain had nothing to do with not getting a J seat but how rude the agent was, the fact she would only place me on stand by (there were coach seats available as she later admitted), overrode her managers decision (that I feel is why we have managers is to resolve issues) and that even when her manager approved the seat she decided to call the gate agent and start the discussion all over again. I feel there are many different ways this could have been handled without me being in the middle and the first way would be to be polite and as USAir was doing try to get me to my destination and not on stand by.
I never complained about being in a J seat it all started when she placed me on stand by and my dissatisfaction went over the top when she called the gate agent after the managers approval.
Originally Posted by
Flews
Sounds to me like the OP's issue isn't so much the J ticket itself, but rather the attitude and actions of the AC agents. Only the OP knows for sure whether he was being treated with proper respect by those agents. We weren't there. All I know is I have been treated well in the past, and I have been treated very rudely in the past. In fact, we were treated so horribly, and lied to - ironically about our last Florida flight - my wife insisted we try another airline for our next flight to Florida. So that's four less revenue tickets for AC as a direct result of an AC agent. I will also say, again, I have also had great experiences with AC agents. Especially at YOW. AC needs more of that IMO.
Cheers,