Sounds to me like the OP's issue isn't so much the J ticket itself, but rather the attitude and actions of the AC agents. Only the OP knows for sure whether he was being treated with proper respect by those agents. We weren't there. All I know is I have been treated well in the past, and I have been treated very rudely in the past. In fact, we were treated so horribly, and lied to - ironically about our last Florida flight - my wife insisted we try another airline for our next flight to Florida. So that's four less revenue tickets for AC as a direct result of an AC agent. I will also say, again, I have also had great experiences with AC agents. Especially at YOW. AC needs more of that IMO.

Cheers,