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Thread: News Item: Travelers Face Long Lineups at Pearson Customs
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Old Mar 18, 2011 | 10:07 am
  #18  
yyzvoyageur
 
Join Date: Jul 2008
Posts: 1,849
Originally Posted by Tangoer
Unions caused this. We have 3rd World style line ups due to unions. the unionized staff cannnot offer proper service levels. And if they did, the overtime costs would kill us.
Expand on this, please, and cite your sources.
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