Originally Posted by rathin100

I dont understand the post above...

From what I see here the bottom line THAI announced a new tier, and didnt implement it. There has been no feedback even to elites on this issue for close on a year now on this topic

Objectively that indicates to me that the airline is incompetent, and takes its customer base for granted. With this poor quality of management, access to technollogy is not going to be very helpful to THAI Airlines like EK and BA already use customised tech to track and reward elites -- they dont have to wiat for some smart card to iron out its bugs to do this

I dont think THAI has the ability (in terms of management implementation and effectiveness) to give better perks or services to Plats if they ever ever get around to implementing it, they just dont seem to have the aptitude. I am an elite on three airlines and cannot even dream of such incompetence on any of them

And the posts on TIPs indicates to me that THAI management gets its incentives from places other than the airlines performance. That explains to me why THAIi is so much worse a performer, commercially and service wise, than its Asian competitors, why it continues to deploy such old and ridiculously outmoded aircraft etc...

Luckily THAI is in *A so far better to get elite status on some other airline and give ROP a wide berth is the moral of the story I am hearing on this thread --even if they give you a free massage in BKK for being Plat -- you can get those cheaply in BKK without having to suffer this incompetence just for that perk