FlyerTalk Forums - View Single Post - A-CLUB Points Go Missing Despite "forever" policy
Old Mar 15, 2011 | 7:54 am
  #4  
starflyergold
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
5M
100 Countries Visited
15 Years on Site
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Diamond
Posts: 8,213
Pretty clear on the website:

Member benefits

* Over 2,300 participating hotels worldwide!
* Extend A|Club points indefinitely
* No blackout dates on hotel rewards!
* Convert to Airline Miles
Points expire if there has not been a stay in the last 12 months, stay just one night the total points are valid for another 12 months.

However I can see how people who sign up without reading the small print might be confused. That's what FT is for
starflyergold is offline