I am sorry to hear that. I don't want to travel to a danger zone, where shortage of electricity and food are disrupting the whole country. Even if I travel day after tomorrow, I'll be stranded at the airport as Narita Airport Express service is suspended.

I am afraid morals don't come into this, so long as it is legal, Virgin Atlantic will continue to take advantage of this unfortunate situation.

I truly hope they will come to an amicable solution for you Christy, please let us know how you get on.