Originally Posted by sentom

i have a feeling it very often has to do with social skills (or lack thereof)... all those "i will never ever set foot on airline x" have the same ring to them...

after about 8 years of status (FTL, SEN and HON) and 1000+ flights mainly on LH/OS/LX, i never ever had a such bad experiences as described in this and many other threads of the same kind. and i've had enough situations where it didn't go as planed...