Originally Posted by
EU-US
on their Inter-Europe flights they board Business Class LAST (huh?) after all the Economy passengers have boarded.
Originally Posted by
NewbieRunner
Business passengers may board any time
Yes -- but on some occasions gate staff don't make it obvious. I've often experienced the first boarding call (sometimes following pre-boarding) being for specified rows at the rear of the plane, followed by the next block going forward and ending up with the foremost Y seats -- in other words, no explicit call at all for C or status passengers.
Originally Posted by
InfiniteCycle
Germans respect rudeness. If you can out rude them, they back down.
I'll remember this helpful tip next time I get flagged down on the Autobahn.
Originally Posted by
nycdude88
Finally I go ballistic and i say If you guys dont resolve this [...] i will raise hell, i will get to LH CEO, I will go far far and away to kick their behind
I'm not convinced that this approach would do much to resolve
any conflict situation between adults.
Originally Posted by
weero
the king's way is of course to make the GA believe that - if left behind - you will stalk them for the day, then murder them and all relatives in the most ritual possible way ...
That's the way to do it!
Seriously, I suspect that most people who have flown LH more than a dozen times have had at least one unsatisfactory or even unpleasant customer service experience. I don't think there are very many "bad apples", but just a few in customer facing roles can make quite an impact. LH needs to work on that.
That said, are they really worse than other carriers? I thought so for a while, after a run of poor experiences. But then I remembered that probably 80% of my more positive flying-related experiences had involved LH, too.