Wow, lots of agressiveness in this thread, LH brings out the worst in folks!

"BTW, just to put the oversell situation in perspective - this happened to me and wife once on Air France. Not only did they apologize, they gave us Business Class on that trip, and 2 free econ tickets on the next trip. Now that is how you treat your customers!!! "

... I had a similar experience flying KLM from Dar, I did have to push them a bit!