Just wanted to thank Delta for taking care of my sister and her husband who were supposed to be on DL2229 tonight from DTW-MIA. They arrived in DTW only to find that the flight was cancelled (an 8pm departure---no options later tonight obviously). Anyway, where the amazing service came into play was when they received a Message saying there flight was cancelled and they were rebooked. Deltamatic had them booked on a TWO STOP itinerary tomorrow through CMH and ATL and arriving in the late afternoon. That obviously wasn't too appealing so they decided to call me and I called in and got an awesome rep that was really helpful and said that he would see what he could do. A minute later he came back on the phone and said that he had rebooked them on the AA flight non-stop at 6:30am that got them in at 9:30am. It was just really nice to see DL actually using another airline and still giving them a hotel (a nice one at that!), meal vouchers ($6, $10 and $10 each) and friendly service tonight even though neither of them have status. It really didn't ruin their vacation plans either because they get a nights stay at a nice hotel tonight (got to the hotel at 6:45pm) and a decent rest plus arrive early enough tomorrow to enjoy the day. These kind of situations are the reasons that I choose DL, it is nice to know that DL wants to help when stuff goes wrong! Thanks to the agent that helped me tonight whichever call center you were at! ^ Hopefully all the passengers on 2229 who were impacted tonight got taken care of like my sister and her husband!