Quick Question - "Your tier anniversary is coming up on Tue Mar 29 2011." - I rang Air NZ to ask to see if after that date i will get my 2 x Gold U/G vouchers, however they have told me that i won't until 1st May.
I said that is fine as i am only 54 SP off GE i will probably hit this in April/May, the CSR said to hit GE i must get 54 SP prior to the 29th of March.
I asked the Question about SP Expiring this month, not allowing me to get it, and with the SP expiring i would probably then hit GE in MAY, the reply was your 'tier' works on the past 355 days at which point they review to see if you will make GE.
So now i am just confused! can anyone shed some light on this (those who have ticked over from GE to GE or G to G (or a combo)