FlyerTalk Forums - View Single Post - Frequent Flyer Horror Story: Why I will NEVER set foot on a Lufthansa flight again
Old Mar 13, 2011 | 7:57 pm
  #149  
EU-US
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Join Date: Jun 2010
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Posts: 269
Originally Posted by Lack
Haveyou tried United, Continental or your own US Airways? All of them allow only one bag + personal item -> same as Lufthansa in economy! But LH allows two bags in business/first.
Weight limit is another issue though.
That's absolutely not "the same". I fly a lot on United, US and Continental. One bag + one personal item = 2. Lufthansa says even on their boarding passes "ONE CARRY ON ONLY". That, and the fact that both the weight and size limitations are less than what is accepted on all major US carriers, makes LH inadequate for my travel needs. Anyone traveling with more than a few valuable items will have a problem with them, because LH's allowance is below internationally accepted standards and incompatible with the US air transportation system. E.g. if you buy a transatlantic ticket that involves a LH flight, you CAN NOT have your "1 carry-on and 1 personal item", so it doesn't matter that all other airlines on your itinerary will allow it, you can't take it with you because LH won't.

Originally Posted by olm022
So, the agent chose OP and his spouse for no reason? If it were not for weight/size reasons, then there is more to the story, but the OP seems to be unwilling to post more, which leads me to not take for granted what OP posts here.
We were in clear sight, standing close to the counter with our luggage visible. Since we came early, pretty much all of the other passengers who were also standing (and not sitting down) were behind us. So I guess our "crime" was that we were in clear sight, easy to pick on. Maybe the guy had a fight with his wife just before and needed a target.

Originally Posted by Bruchpilot
..but it is so amazing to see how well *G clients are treated by UA in the United States. Their service is excellent! They even allowed me to buy their amazing product called "Economy Plus". For sure I did it and supported the airline, before they had to give these valued seats to their silver card holders for free!!!

I love this "I am your customer" story within this thread. Thank you to the OP, and see you next time at LHR when using OW! ^ Good choice!
Sure :-) Got status matched to AA PLAT and buying my first transatlantic ticket on BA next week. No more LH madness for me.

Last edited by totti; Mar 14, 2011 at 4:44 am
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