Originally Posted by tnmlyger

I have had the displeasure of dealing with said flight manager in the past. His behavior is consistent with what OP reported. In my case, he made me take out my laptop case from the carry-on saying that the regulation said one piece of hand luggage up to x Kilos and a personal item and that my piece of luggage was too heavy with the computer bag inside.

I asked him why this made a difference and he said the bins were only certified for holding a certain weight. I pointed out to him that I understood that but didn't see what difference it made whether the laptop bag was inside the bin inside my carry-on or next to it and that the weight would be the absolute same either way.


He blew his lid and threatened me with taking me off the flight. Thankfully, I knew somebody in upper management at the time and my offer to call him to straighten this out immediately solved our issue and I was allowed to board without objection, laptop bag inside carry-on.

Originally Posted by BAAZ

LH isn't really that bad - try flying Ryanair! With Ryanair you have an allowance of one carryon. Period. Including anything, i.e. cameras, handbags, purses etc must be placed inside the one carryon. And anything you buy in the airport airside.