Chase has been a complete disappointment to me as compared to Wamu. Lost deposits, holds on semi-significant deposits that they even admitted to holding for a overly-prolonged period (and a complaint that they back-dated the funds available date to cover the error, subsequent responses from them addressing every issue BUT the one in the complaint), local branch that states a lost check may have been lost because I endorsed it with a red pen (true story).... just customer unfriendly all around....
...and a reminder that they will not close your account until all funds are transferred out and that takes a few days, plan ahead to avoid fees. I did it over the phone (on a Sunday) without issue, except the delay. Quick and easy.