Originally Posted by
nycdude88
Add to that deceptive advertising (LH is really one of the worst) and their lying on YQ surcharge (same YQ when oil shot to 140 as when it dropped to 79). You want to raise prices - raise them, but dont lie and BS your clients. Advertise the full price and take it like a man. But who am I kidding here...
I hardly doubt that. Isnt there a regulation for all european airlines to advertise with the actuall price (including fuel and tax surcharges) since a few years?!
LH always advertises with the full price on their website, the only charge youll have to pay is the ticket service charge (15euros most of the time).
By calling them liars you are just lying to yourself.
Originally Posted by
nycdude88
BTW, just to put the oversell situation in perspective - this happened to me and wife once on Air France. Not only did they apologize, they gave us Business Class on that trip, and 2 free econ tickets on the next trip. Now that is how you treat your customers!!!
Hardly doubt that they gave you 2 free Y tickets on your next trip...
Also, why didnt you just only pay 2/3 tickets and went for the bassinets?! I understand that 3 seats next to each other give you more privacy, but paying for a 1/2 yr old son
regards.
sounds more like a nightmare to me, say hi to freddy!
was a lovely dream after all
