I agree with RichardInSF. My most recent SFOLHR trip in F was extremely disappointing and I keep feeling that the overall service in international F has certainly gone downhill over the past 12 months.
On this particular flight the meal was rushed, no drink/water refills, and although I had told the purser not to wake me for breakfast, I was given a dirty look when I asked for a cup of coffee an hour before landing.
I realize that the new hard product in F is only marginally better than the new C, however there is such a great opportunity to make the smaller F cabin (on the B763 and B77Q) feel special. Come on, UA...