FlyerTalk Forums - View Single Post - Smisek comments today re service culture

Mar 11, 2011, 10:08 am

#6

jhayes_1780

Join Date: Apr 2005

Location: MBS/FNT/LAN

Programs: UA 1K, HH Gold, Mariott Gold

Posts: 9,630

Quote:

Originally Posted by cerealmarketer

Jeff spoke at a Houston conference today. ..............A group of us had a chance to talk beforehand...GS's were assured their attention would continue, some were frustrated with cross CO/UA elite inconsistencies -- to which the new online tool was his quick response -- they loved it.

So this was the "meeting" with Jeff....

Any developments on the meal-taking front?

Last edited by FlyinHawaiian; Mar 11, 2011 at 5:57 pm Reason: fix html