FlyerTalk Forums - View Single Post - US refuses to change OAK flight due to Tsunami

Mar 11, 2011 | 9:54 am

#13

sts603

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Join Date: Nov 2004

Location: London

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Posts: 8,278

Quote:

Originally Posted by walkerci

I spent nearly 2 hours trying to get US Air to change my OAK-MCO flight tomorrow morning to SMF-MCO in the same class of service due to an incoming tsunami. They refused to do so claiming that the MASSIVE earthquake in Japan was an insignificant non-event.

What a disgusting excuse for any airline. I was prepared to drive the 2 hours to SMF to get out of town tommorrow morning, but NO. US Air would rather a Frequent Flyer with > $60K annual spend drown in a tsunami.

You have exactly 7 days to earn ANY future business from my company.

There is no increased threat to your OAK-MCO flight tomorrow than there was before the earthquake. The tsunami isn't threatening OAK in that manner. No other airline has issued change waivers. Nor should they.

Last edited by aztimm; Mar 11, 2011 at 9:57 am Reason: edited quoted OP's post