So I complained to corporate today about my SOs issues with this hotel. She tallied how many times she tried to contact the hotel and they took 36 days to get back to her after her 7 attempts. Yes thats right 36 days!!!
Not only did she have a great stay at the Delta Centre Suites a couple weeks ago but she doesn't even want to deal with the Mac anymore so I took things into my hands hoping we have a Dual Platinum relationship like AM has with his wife for 2012.
I also left a message with the GMs secretary to give him a heads up so I'm curious if we get a resolution or if this place really does need to be avoided by us. From the posts above it seems the Mac has many problems right now... hope they can work them out asap.