Wow, call me lucky but every time I have stayed at that hotel (10-15 times a year) they have taken good care of me. Always upgraded and the staff are getting better. Hey, this aint the Four Seasons. The St. Regis section at the hotel is also superb.

I may be the lone traveler who likes this hotel. At my request I justed booked 165 of my staff into this hotel for a week and all went well....

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UA-GS/1K, (M-M)-AA/DL,
Hilton Diamond, Starwood Plt.