Oh my god, what a GREAT post.....
I am sure you missed a couple of points:
- Mr. Otto did not only call ALL transfer desks and check in stations in FRA, he actually called ALL staions worldwide just to make sure

- It was not only FEAR in the eyes of other travellers, people were actually writing over their 401k's just to be allowed to set a food on the plane

- Lufthansa's sole purpose is to make flying miserable and they intentially do everything to break every single piece of luggage... If they are running out of time, they make sure to break all expensive pieces of luggage first, just to annoy every single customer

If you want sympathy from anybody here or at Lufthansa, please write down the real story without exaggeration, and maybe you are lucky that soimebody feels for you.