FlyerTalk Forums - View Single Post - Frequent Flyer Horror Story: Why I will NEVER set foot on a Lufthansa flight again
Old Mar 10, 2011 | 6:03 am
  #7  
FriendlyConfines
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Originally Posted by CAlex
The rules say that you are allowed a 55+40+20cm piece of luggage, plus a computer bag. I travelled a lot with LH in Europe last year and I always had one 55+40+20cm bag with clothes for a week (usually ~11-13kg), plus a computer bag (sometimes quite large due to accessories), weighting ~5-7kg. It was weighted most of the times, when I checked-in. For online check-in, nobody even minded it, and it was never the largest piece of luggage on the flight.

I do not know the difference between the "american standard" and "other standards", but if the OP had indeed a bag as described, it seems like the gate agent was beyond strict.

If the luggage was never measured or weighted, then I would file a written complaint with Lufthansa and ask for compensation. Words of frustration would not help outside this forum, you should keep it strictly factual.
+1. A model response.
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