Originally Posted by
dave1013
BUMP to my post of a few months ago to share my experience in the last two trips I have taken (both of which involved upgrade-by-coupon) - I was asked for the coupon in both instances. This is within the last two weeks. Demanding the coupon now seems to now be hardwired into the check-in process whether you have OLCI'ed or not (one trip I did OLCI, one I didn't). Looks like the days of wine and roses are over!
Which airports was this at? I've NEVER been asked for a coupon anywhere except at SEA.