Originally Posted by
appletini
I just got off the phone with the main phone number and they confirmed that there is no special A-list Preferred phone number. They will use the phone number you're calling from and/or authenticate you based on birthdate, RR#, and zipcode and then route you to the front of the queue.
This method will not get you past the "All circuits are busy now" message. However it did recognize my mobile phone number once I got in.
Edited to add: In these respects, this works exactly like the
new Web Select benefit.
Last edited by nsx; Mar 8, 2011 at 6:02 pm