FlyerTalk Forums - View Single Post - A+ Member Phone Number

Mar 8, 2011 | 4:37 pm

#10

appletini

Join Date: Sep 2009

Location: ORD

Programs: Starwood Platinum, HHonors Gold, Southwest A-List Preferred, UA Premier, Hertz Gold

Posts: 24

I just got off the phone with the main phone number and they confirmed that there is no special A-list Preferred phone number. They will use the phone number you're calling from and/or authenticate you based on birthdate, RR#, and zipcode and then route you to the front of the queue.

So I'm not sure what this member is talking about:

Quote:

I got the new A+ phone number by calling the old RR customer service # right at the 7:00 CDT opening time on Wednesday and asking for it.

Turns out that my assumption about them authenticating folks wasn't a bad one.

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