FlyerTalk Forums - View Single Post - Android Users wanting Travel App (TripitPro) w/ Plat Card: Push the Issue
Old Mar 8, 2011 | 11:20 am
  #3  
klrsmith
 
Join Date: Apr 2005
Location: RIC,JFK,HND,HKG,BKK,CGK
Programs: AA-EXP,MAR-LTP;WoH-E;HH-G
Posts: 58
Actually I called about this a couple of weeks ago, and after verifying what email address was linked to my existing TripIt account (that I use with the android app), they got my TripIt account updated to a Pro account without charge.

It took about a week, but I have to give Amex credit for ultimately providing excellent customer service to all of us non-Apple/RIM customers. :-)

Regards,

Kevin

Last edited by klrsmith; Mar 8, 2011 at 11:20 am Reason: Spelling of course...
klrsmith is offline