FlyerTalk Forums - View Single Post - Can't check in online or at kiosk - can anyone help troubleshoot?
Thread: Can't check in online or at kiosk - can anyone help troubleshoot?
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Old Mar 6, 2011 | 10:44 pm
  #15  
kellio33
10 Countries Visited15 Years on Site
 
Join Date: Apr 2006
Location: PHX
Programs: US,HH
Posts: 636
Originally Posted by 5.9LITRE
I am now also able to check-in online now that my redress number is finally working.

I also figured out that Amex Travel does NOT send my redress number and may be sending other information incorrectly (including always messing up my Avis reservations), so every time I book a flight I have to call up US Airways and have them manually add in the information and my redress number and then call Avis and re-book the reservation correctly.

But SOOOO glad I can check-in online (and via my mobile too!)
Do you book online with Amex or via a phone agent? If booked online double check each item in your profile and make sure it is correct. If with an agengt call and validate each ff# is correct with the agent.
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