Dear zimme333

On behalf of Delta Air Lines, I would like to extend my personal apology for the inconvenience you experienced as a result of our emails.

I am truly sorry your email was adversely affected by our service failure. Please know that within the industry, we have earned a solid reputation for our commitment to email integrity. To that end, each email irregularity is thoroughly reviewed to prevent a similar occurrence. I pledge to you that we are dedicated to providing the safe, reliable email you expect and deserve.

We value you as a customer and sincerely appreciate your support of Delta....