Originally Posted by
mike turnbull
... I suppose a call to the infamous helpdesk as I'm not sure you can do that on the standard reward booking engine.
My conclusion, too. I guess the call centre will charge an offline fee.
BTW, I refuse to use the outrageous ripoff 0871 number. I call 'Paris' on +33 1 5868 6868 (much cheaper), select English from the menu and am invariably connected to a helpful person in The Netherlands.