Originally Posted by
ACORD
The redemption proceedure is classically Filipino - you have to take the unfaded, original credit card transaction slips in person, with your card to one of the four ticketing offices in the Philipppines where the CX staff will manually match the slips to the card! No doubt they will photocopy everything for their records.
I guess it would be too hard for HSBC to look up the transaction history on their system!
Not a bad promo I guess -- but economy class only.
Not just Philippines - remember the HSBC Christmas Red Hot Promotion in IFC Mall and New Town Plaza on Saturdays and Sundays?
HSBC set up desks in both malls where they manually matched sales receipts to card slips, hand wrote the card numbers and amounts into a register and stamped the card slips to void them for re-use in the promotion.
I still haven't gotten my $200 rebate on a $2,000 suit I bought at IFC Zara's.
My other manager tried queuing at the NTP desk for this with his toddler - he gave up queuing.