Originally Posted by
ftnoob
Currently impossible to purchase a ticket via the web site.But for those of you thinking about shorting the stock, here's a nugget to consider: you vastly underestimate Gary Kelly's cleverness. See, he has figured out it is vastly more profitable to hire an incompetent IT contractor and then sue them for lost revenue than it is to sell airline tickets to folks who want to travel. When you actually sell folks airline tickets, you incur all the unpleasantness that goes with actually having to transport them around the country!
great minds think alike. I had a very similar thought!!
http://www.flyertalk.com/forum/south...lutions-8.html post 117
"I bet southwest's contract writers would have loved to have a SLA with their IT provider with 10x damages for every minute of downtime. Think of it like a fuel hedge for IT. "