At what stage were you notified the flights were not available?

Because I booked a flight on a standard award this morning. When I first stepped through the process, it takes you through the "seat finder" part, where it shows you what dates have award availability. My preferred outbound day showed unavailable so I chose the day before because it had the checkmark on it showing availability.

So I get to the next step where you pick your actual flights. Just for grins I clicked forward a day (to my preferred date of travel) and lo and behold there were about four or five flights there that were available to book with a standard award.

So I proceeded through the process. Kept getting unspecified errors at the final step. It suggested I call the 800 number which I tried about five times and got a busy signal each time--yes a busy signal! So I closed the window, re-logged on, and went through the same exact process again. Seat finder still said that award flights were unavailable for my preferred date, but when I drilled down the same flights were there. I proceeded through, paid the 911 fee with ticketless funds, and this time boom I got a confirmation number.

So based on your post I'm not sure if I really am confirmed on those flights or if yours was a totally different issue. But I am reasonably optimistic because it's been several hours now and my reservation is still there.

Has anyone else seen this before, where "Seat Finder" shows no availability for a particular date but in fact there is plenty of available flights? It makes me very glad I clicked forward a day--otherwise I would have flown the day before and wasted a day!