Flight/Origin-Destination: AC919 Miami-Toronto
Date:01/03/11
Cabin:Y
Status:LH *S

Pre departure
Was check in quick and efficient? Yes, there was noone else in the Queue when I got there (1 hour 50 prior departure)
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? N/A
Was priority boarding offered (if applicable to your status) and efficient? N/A
If there was a delay, did the gate agent provide timely updates? N/A, in fact, we pushed back 2 minutes early

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? IIRC, yes. I did note that the Safety Demo was on Screen this time.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? It was around 20 minutes.
How was the quality of the meal/Onboard cafe? I had the Pizza, quality was fine, only remark is that I ordered a Beer at the same time, but had already finished the Pizza by the time the drinks cart reached my seat to get the drink.
Did the cabin crew offer water regularly throughout the flight? Just the once.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A, in Transit
Overall experience/any other comments It was an enjoyable experience.