Originally Posted by joedette

Got burnt by Jet Blue and points purchase yesterday. I needed just under 4000 pts for what I though was a 12000 point "award" . Like a fool I purchased the 4000 I needed which came to like $140.00. (so basically, I already had 2/3 of what I needed)
Then I go to book and see to outright buy the flight it was $164.00!!!!
I bought it outright and tried after many calls to void the purchase. Jet Blue told me that the point are sold by a "third party company" and they have no way to contact them. Huh? I tried calling my bank and debit card issuer, and I cant rescind the purchase as on a charge card (closing that account today!! Then called Jet Blue again, and they said IF I fight it or contest the charge my Jet Blue points are ALL lost. ...!!??! IS this any way to run an airline??
I will NEVER use a debit card again (no protection from fraud and usury) and will NEVER purchase point or anything else from Jet Blue again other than flights. Long letter to Jet Blue coming too.
Buyer beware: DO NOT PURCHASE ANY POINT FROM JET BLUE!!! THEY ARE WAY OVERPRICED!!