I think the airlines should be falling all over themselves on these situations. She should have been given the biz class seat next to the patient so she could be with them. Additionally, she was not even remotely compensated for her time, training or help. I don't know about the rest of you but I want the doctor(s) to offer their help and if the airlines gets the benefit of those doctors then they should be offering fair compensation. The doctor is not on there payroll so they should be providing something suitable in return. A free upgrade, VIP lounge access, etc. Imagine it was your husband, wife or child. Wouldn't you want the best help possible?
TG