FlyerTalk Forums - View Single Post - Tier, CP, and flight or credit posting issues
Old Mar 1, 2011, 8:51 am
  #8  
SWABrian
In Memoriam - Company Representative - Southwest Airlines
 
Join Date: Jan 2007
Location: Dallas, TX
Programs: Southwest spokesperson
Posts: 1,201
Tier issues

I have some good news (I think) from those of you wondering about your tier levels. This is what I was told: "There was a technical problem with the Tier loading last night/this morning. The Tiers are now loaded and accounts are updated. We will be running an update tomorrow to extend Members’ tiers who have already qualified for a 2012 expiration. Tier Members’ future reservations will then be updated reflecting their new tier status we expect this process to be completed by Thursday morning. We will run a final Tier update with late posting data and update those accounts with 2012 expirations over the weekend."

The bolding is mine.
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