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Old Mar 1, 11, 6:20 am
Join Date: Apr 2006
Location: Asia
Programs: LH FTL, EB, AB, PS, VV, NH
Posts: 881
Send a short explanatory letter and a copy of your original ticket by mail to Miles and More in Germany. Within two weeks, such issues are normally resolved. If you'd rather do it by e-mail, PM me for contact details of one of Miles and More agents.
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