Originally Posted by potterew

Similar to this subject, Marriott has an option on the preference pages for a few things, such as a refrigerator in the room. I have it checked, but only get one about half the time. Of the times that I did not get one, only one time has the clerk apologized that they didn't have one available. I understand that it is not guaranteed, but they could at least acknowledge that I requested it and it is not available instead of just ignoring the subject.